Simplicity, Reliability and Transformation: How CONSIS Automation Supports the GCC’s Pharmacy Future
By Cihan Caliskan, Sales Director at Gebr. Willach GmbH / Willach Pharmacy Solutions

Across the Gulf Cooperation Council (GCC), pharmacy practice is undergoing a profound shift. As national healthcare systems expand, diversify, and digitalise under long-term transformation strategies such as Saudi Arabia’s Vision 2030 and equivalent frameworks in the UAE, Oman, Kuwait and Bahrain, pharmacies, both hospital and retail, are seeking solutions that increase safety, efficiency, and reliability without adding operational complexity.
At the centre of this transformation is a growing recognition that “automation must be simple, robust and adaptable”. This is precisely where the CONSIS portfolio from “Willach Pharmacy Solutions” has gained its reputation across the region. Unlike highly complex robotic systems that require extensive integration work and large technical teams, CONSIS systems are engineered around a core philosophy: “maximum output with minimum complication”.

A Modular Family Designed for Real-World Pharmacy Needs
The CONSIS B, D and H modules cover a wide range of dispensing volumes, allowing pharmacies to select the configuration that matches their needs.
“CONSIS B”: A compact, entry-level system ideal for small and medium footprint pharmacies and renowned for its speed, small footprint, and ease of installation, well suited for both community pharmacies and outpatient pharmacies.
“CONSIS D”: Higher-volume dispensing for pharmacies ready to scale and keeping the simplicity in forefront.
“CONSIS H”: Designed for hospital outpatient environments requiring high-volume, continuous dispensing and simultaneously loading performance.
What unites these systems is their “straightforward operation, fast dispensing and loading, intuitive interfaces, and minimal training requirements. Pharmacists consistently highlight that CONSIS systems integrate seamlessly with existing workflows rather than forcing teams to adapt to a new technical ecosystem.

“Pharmacy automation should simplify operations, not replace them with new layers of complexity.”
A Proven Track Record in GCC Hospitals
The CONSIS portfolio has not only gained interest, it has earned long-term trust. Several of the region’s most respected healthcare institutions have relied on these systems for years. Willach’s CONSIS solutions are not just prototypes, they are working systems that have served major hospitals in the region for years. For example: reference projects include installations at Johns Hopkins Aramco Healthcare (JHAH) in Dhahran/Al-Khobar, Saudi Arabia; Jaber Al Ahmad Hospital in Kuwait; American Mission Hospital in Bahrain; Al Dawaa Pharmacy at King Saud Medical City in Riyadh, Saudi Arabia; Medical City for Military and Security Services in Muscat, Oman and other institutions across the GCC. These sites demonstrate that CONSIS systems perform reliably under real-world pressures: high prescription volumes, diverse formularies, multilingual staff, and the need for continuity of service 365 days a year. For pharmacy leaders across the GCC, such long-term performance carries more weight than fanciness.
Supporting the GCC Vision for Future-Ready Pharmacy Services
As GCC health systems expand primary care centres, decentralise services, and introduce digital applications such as e-prescriptions and telepharmacy, pharmacies require solutions that scale gracefully. CONSIS automation helps achieve this by:
- Reducing manual handling and dispensing errors
- Allowing pharmacists to shift toward clinical and advisory roles
- Strengthening stock control and reducing medication wastage
- Supporting rapid service expansion without proportionally increasing staff
- This aligns closely with national goals to improve patient experience, modernise infrastructure, and optimise workforce utilisation. For Willach, the modular CONSIS range offers the flexibility to tailor solutions across hospital and retail environments, from compact B-series cabinets to high-capacity H-series robots. For GCC health systems, this means scalable automation that can grow with demand.
The Human Advantage of Simple Automation
Technological progress should enhance, not overshadow, the pharmacist’s role. By automating routine, repetitive tasks, CONSIS systems allow pharmacists to focus on what truly matters: patient counselling, chronic disease management, medication reviews and community-health initiatives.
In a region where demand for high-quality care is rising faster than staffing levels, “simplicity becomes a strategic advantage”. Automation works best when it is dependable, unobtrusive, and easy to adopt. With a decade of proven performance across major GCC hospitals, the CONSIS B, D and H systems exemplify precisely that.
To learn more, visit www.willach-pharmacy-solutions.com/ME














